Avaya Ip Office Features
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The award-winning IP Office 500 is a highly modular IP telephone system designed to meet the requirements of home offices, standalone businesses, and networked branch and head offices for small and medium enterprises.
This solution of messaging, networking, conferencing, advanced call routing, interactive voice response, customer management, and unified communications is needed by any small business today—whether you have 5, 25 or 250 employees; whether you’re just getting started or already established; and whether you operate from a single office, a home office, or multiple locations.
This powerhouse system is designed to efficiently grow with your business at your own pace and budget. Start with what you need and expand easily and cost effectively by using combinations of base cards and daughter cards and with the use of expansion modules. For feature transparency between sites, up to 32 IP Office sites can be networked to communicate seamlessly.
The benefits are enormous as this eliminates site-to-site calling costs, provides a comprehensive shared office directory, and allows the management of all systems through a single central location interface. IP Office can be quickly and cost-effectively set up in remote locations that might not otherwise have justified the investment in a fully-equipped office. The ability to network phone systems and share messaging systems between offices reduces upfront investment and drives long-term productivity.
With support for up to 12 expansion modules, IP Office 500 provides a combination of up to 384 analog, digital, and IP telephones that can be added quickly and easily. With the ability to add up to 8 PRI connections , there’s plenty of capacity to keep up with business growth. Analog and SIP trunks are also supported, so you can connect your IP Office 500 to virtually any interface you desire.
With proven reliability and dependable security, IP Office 500 contains no moving parts such as hard drives or fans that can fail or cause the unit to overheat. And because IP Office 500 uses a proprietary operating system, it is less vulnerable to intrusions or hacking than products based on standard operating systems. With IP Office 500, you have the backing of Avaya — a global leader in business communications systems with a legacy of reliability for over 100 years.
Features and Benefits
Multiple features provide the following corresponding benefits:
Resiliency - For businesses with more than one location, IP Office 500 can deliver continuous operation while maintaining full-feature transparency across sites without the need for redundant hardware. In the event of a power outage or switch failure, users can automatically failover to another location’s switch, retaining full communications capabilities and securing business continuity. Additionally, Preferred Edition servers can be deployed anywhere in the network for continuous operation and voice message back-up.
Cost - Effective Integrated Conferencing – IP Office 500 includes up to 128 conference channels (maximum 64 parties per conference). Users can quickly set up of conference calls on the fly or schedule them in advance and let IP Office notify participants automatically.
Seamlessly Incorporate Business Applications - Avaya and Avaya partners will help you incorporate a wide range of applications to enhance and tailor your IP Office system to the specific needs of your business. Whether your business needs proactive appointment reminders, call accounting, or customized phone applications, Avaya has a network of partners with solutions that are fully tested before being approved.
Proactive Monitoring - The IP Office 500 System Status Application provides realtime diagnostics, allowing for maximum up-time and speedy resolution of potential issues. It also warns when system resources are reaching capacity. Access to the client can be local or remote. Historical alarms are stored on IP Office without the need for a local computer.
Helping small-to-large companies around the world use communications to grow sales and lower operating expenses has made Avaya the global leader in business communications systems. IP Office 500 is a versatile communications solution that combines the reliability and ease of a traditional telephony system with the applications and advantages of an IP telephony solution.