One X - PC Integration - Avaya

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The IP Office Power User application is the ultimate in communications accessibility for small businesses. It enables executives and managers to be as productive as possible in virtually any circumstances. Armed with a laptop and any phone, Power User software (in conjunction with IP Office Preferred Edition or Advanced Edition), unifies communications to help employees work at the highest levels of productivity and efficiency at all times.

Features and Benefits Summary

Multiple features provide the following corresponding benefits:

  • Stay Connected While Mobile - The Power User solution allows calls to ring simultaneously at both a desk phone and a mobile phone. Used in conjunction with a Symbian Single Mode Version 4, Windows Mobile 5, or Windows Mobile 6 mobile device, users can perform all the same call handling actions as from a desk phone through an intelligent graphical user interface. Utilizing Microsoft Exchange, email messages can be read over the phone using advanced text-to-speech technology. Voice replies to email messages appears as a .WAV attachment in the recipient’s mailbox.
  • One Number Access - Provide customers and others with just your office number yet have all calls ring simultaneously on any other phone (mobile, remote office, home), eliminating missed calls when out of the office or away from your desk. The secondary phone number remains hidden.
  • Control Calls From Any Phone - With just a laptop and Internet connection, any phone can become an office phone, with the full complement of features and capabilities delivered via an easy-to-use PC interface.
  • See, Click and Connect - Employees can manage all calls by using any of the convenient and intuitive computer interfaces. They have the same controls and capabilities as when they are in the office, making it possible to always be accessible to customers and colleagues.
  • Host Individual Conference Calls - Enable cost-effective collaboration by utilizing the IP Office system’s built-in 128-party conference capacity; host calls with up to 64-parties on a single call. Power Users can quickly set up scheduled or ad-hoc secure, password protected conference calls.
  • Unified Messaging - All voicemail, email, and faxes appear in a single inbox on the computer for fast, efficient access to information due to automatic notification. Messages can also be accessed via a Web browser. Synchronization keeps all mailboxes up-to-date.
  • Video Calls - Make and receive personal video calls to another employees designated as a Power User or Teleworker on the network.