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Most people only use a fraction of the facilities available to them on a Telephone System. This is especially true of your Director of First Impresions, your Telephone Receptionist. Often a starting position for new staff, they get hand me down training from their predecessors who pass on less and less information with every replacement.
Effective use of your telephone system and result in more productive staff making more calls in a more efficient manner.
We can train your staff in the management of your system, showing them such facilities as:
Effective Call Handling,
Maintenance of Speed Dial lists,
Use of Voicemail,
How to Pickup other ringing calls and maintain Call Pickup Groups,
Programming of call barring tables,
Call Cost Reports.
Call us to discuss your particular needs on 1300 134 588.