Alcatel Telephony Services, Office Phone Systems, Business Phone Systems, Melbourne

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Telephony Services

The Alcatel-Lucent Office Communication Solutions provides an advanced call server that opens up more than 500 telephony services to enhance your employees' productivity: everything to make your phones not just smart, but also friendly.

Alcatel-Lucent offers you :
  • Call Handling improvements: For greater control, easy call set up, time-saving, and increased reactivity.
  • Teamwork services: For enhanced collaboration, fast and easy information sharing.
  • And many other advanced features.
Read More Options
  • IMPROVED CALL HANDLING:

    >> Dial by Name

    Dial by name is the easiest way to make a call. You always know the name of the person you want to call... In some cases, you may not know his or her extension or phone number. To call a person, use the natural and simple method of dialing their name on the keypad.

    >> Directory

    The OmniPCX Office offers up to 5000 entries for names and abbreviated numbers in the system directory. It is possible to dial by name any internal or external user registered in this directory.

  • ENHANCED COLLABORATION, INCREASED PRODUCTIVITY:

    >> Teamwork Services

    Teamwork Services

    OmniPCX Office is a good team worker! It offers Manager-Secretary tandem functions : managers and their assistants can supervise each other's set. It also offers the possibility to create workgroups with one single phone number (e.g. a sales department), providing features like set monitoring to know the status of each set in your workgroup (depending on your type of set), pickup (pick up the call of any person in the group), broadcast (to speak to a group of people at once on the sets' loudspeakers) and unanswered call notification.

  • INTERACTIVE AND EFFICIENT MESSAGING:

    >> Powerful Embedded Voice Mail

    Phone Message

    Benefit from a powerful, expandable voice mail able to store up to 200 hours on hard disk. Because voice mail is recognized as essential in the business world, it is available to any user, whatever sets they are using, for maximum comfort and user friendliness.

    >> Embedded Personal Assistant

    Personal Assitant

    The Personal Assistant allows users who are away from their desks to give callers a choice of up to 5 destinations: voice mail, GSM number, external number, internal number (secretary), or operator. This flexible call re-routing function is ready to use and easy to manage, even from outside of the company.

    >> Call Screening

    With the voice mail on, you can listen to the messages as they are being left and choose who you want to talk to.

    >> Call Recording

    Conversations can be recorded online, and stored in the voice mailbox.

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